CONDUCTING EFFICIENT SALES CONVERSATIONS
“If you don’t listen to your customers, someone else will.”
Sam Walton
Triggering confidence
The program includes the following topics:
- Active listening
- Knowing the stages of a business cycle
- Building trust
- Creating a sustainable human connection
- Providing valuable interactions
- Detecting my client's hidden desire
- Adding value to my offer
- Delivering my promise
My learning outcomes
LISTEN ACTIVELY
Hearing to understand and not to answer
DISCOVER WHAT IS NOT SAID
Mastering the techniques of questioning
PROVIDE WILLINGNESS
Solving the challenges of my interlocutors
FINALIZE
Provoking mutual commitment
What’s in it for me?
- Provoking trust
- Satisfying my customer
- Concluding faster
Timing
4 interactive sessions of 2 hours to master the learning results
*Type of coaching: online and / or face-to-face
Optional
4 personalized coaching sessions of 2 hours about my sales conversations