BUILDING DYNAMIC CONVERSATIONS:

«One good conversation can shift the direction of change forever.»

Linda Lambert

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Building impactful conversations

The program includes the following topics:

  • Active listening
  • Showing empathy
  • Mastering the steps of an effective conversation
  • Asking powerful questions
  • Reformulating and triggering commitment
  • Turning problems into solutions
  • Dealing with objections and finalising agreements

My learning outcomes

MAXIMISE MY UNDERSTANDING

Active Listening

Maîtriser mes entretiens

CONTROL MY CONVERSATIONS

Managing steps and concluding

DEVELOP CHARISMA

Arguing with impact

WORK TOGETHER

Building consensus

What’s in it for me?

  • Keeping control
  • Going all the way
  • Succeed

Timing

4 interactive sessions of 2 hours to master the learning results

*Type of coaching: online and / or face-to-face

Optional

2 personalized coaching sessions of 2 hours about successful conversations